At CORE Clinical, we believe shipping should never be a barrier to getting the equipment your clinic or rehab facility needs. That's why we subsidise a large portion of freight costs to keep delivery fair, transparent, and competitive.
Freight costs are calculated in real time based on your delivery location and order weight. You can check your exact freight cost before purchasing directly on any product page or in your cart - simply enter your postcode to receive an accurate delivery estimate based on your order.
When Custom Freight Pricing May Apply
While our live freight pricing covers the majority of orders, certain orders require custom freight assessment due to carrier-imposed surcharges or delivery requirements.
Custom freight pricing may apply in cases including but not limited to:
- Remote or limited-access delivery locations
- Multi-unit bulk commercial orders
- Palletised freight requirements
- Oversized, overweight, or unusually configured products and shipments
- Large quantities of the same product, for example 4 or more treatment tables
- Commercial premises requiring tail-lift or special access handling
If your order falls into one of the above categories, our team will review it prior to dispatch and contact you if a freight adjustment is necessary. No order will proceed with revised freight costs without your approval. You may choose to proceed, arrange your own freight, or cancel the order for a full refund prior to dispatch.
If you would like complete certainty before placing your order, we encourage you to request a freight confirmation or formal quote. Our team will provide an accurate shipping total before you commit to purchase.
Commercial & Bulk Orders
For larger commercial fit-outs or bulk purchases, we strongly recommend requesting a formal quote prior to checkout so we can provide:
Quoted freight pricing may differ from standard retail flat rates depending on volume, pallet configuration, access conditions, and carrier requirements.
Why Our Policy Is Fair
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We do not inflate carrier pricing.
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We review freight conditions before dispatch.
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You always retain the option to proceed, arrange your own freight, or cancel.
Our goal is transparency and fairness, not surprise costs.